University Crisis Response
Goal: Ensure consistent, robust, and comprehensive safety and security training and procedures for the entire campus community.
Process Owner: Office of University Initiatives
Description: Develop a six-month, strategic post-crisis plan from the CAPS and Life & Work Connections, Human Resources, and Marketing & Communications teams. These plans should not be incident-specific but should develop clear guidelines for responding to a crisis from each unit’s perspective, how to provide for the safety and security of individuals with various accessibility needs, and how the University can work cohesively in that response. Plans should include methods of providing support and maintaining a productive relationship with individuals who are directly involved in an incident.
Process Owner: TAMT + CIRT + Senior Leadership
Description: Conduct quarterly Crisis Management exercises with TAMT and CIRT not only for the benefit of those teams but also to practice how to apprise Senior Leadership of what is going on within those groups. The University should include a drill involving a similar situation as October 5 into one of these.
Process Owner: Senior Leadership
Description: Continue to host listening sessions and facilitate discussions with those directly affected. Groups should be scheduled in terms of priority: those directly involved in the situation; those with knowledge of the situation; and the community at large.
Process Owner: CAPS + Life and Work Connections
Description: Review existing policies and programs to identify ways to simplify how students, faculty, and staff can engage with support resources especially during high-stress times. Considerations should be given to “lessons learned” through prior experience.
Process Owner: Senior Leadership + Faculty & Staff
Description: Require all department faculty and staff to go through improved onboarding and annual safety training to establish a more consistent and coordinated response from all on campus during a crisis. Annual training should include tabletop training for key leadership at the University.
Process Owner: President / FM
Description: Assess and enhance access control technology and alert systems across all department buildings on campus. Prioritize buildings based on risk, threat, building design, population, and identified vulnerability of users.
Process Owner: Human Resources
Description: Review and assess use of background checks for all faculty, staff and volunteers at University to include postdoctoral positions.
Status: As assessment of the use of background checks has been completed.